Delays in the Investigation Process and Interactions with Law Enforcement

Delays in the Investigation Process and Interactions with Law Enforcement

CWC may undertake a short delay in its investigation (several days to a few weeks) if circumstances require. Such circumstances include but are not limited to: a request from law enforcement to temporarily delay the investigation, the need for language assistance, the absence of parties and/or witnesses, and/or accommodations for disabilities or health conditions. 

CWC will communicate in writing the anticipated duration of the delay and reason to the parties and provide the parties with status updates if necessary. CWC will promptly resume its investigation and resolution process as soon as feasible. During such a delay, CWC will implement supportive measures as deemed appropriate. 

CWC action(s) or processes are not typically altered or precluded on the grounds that civil or criminal charges involving the underlying incident(s) have been filed or that criminal charges have been dismissed or reduced.