Business Office Administration-Medical Office Concentration (52.0401)

Overview

Program Coordinator: John Broderick – johnbroderick@cltcc.edu

Program Description

This program prepares individuals to perform the duties of special assistants for business executives and top management. It includes instruction in business communications, public relations, scheduling and travel management, conference and meeting recording, report preparation, office equipment and procedures, office supervisory skills, professional standards, and legal requirements.

 

Student Learning Outcomes

  1. Demonstrate ability to use a computer and have proficiency in the use of Microsoft Word and Microsoft Excel.
  2. Demonstrate use of appropriate customer service skills.
  3. Demonstrate the ability to understand and apply accounting principles in a business office environment.

Degree

AAS – Business Office Administration – Medical Office Concentration

Exit Points

TD - Business Office Technology (Medical Office Concentration)

CTC - Customer Service Representative
CTS – Medical Office Specialist

CTS – Medical Records/Billing Specialist

CTS – Customer Service Specialist

Special Comments

This degree consists of a core set of courses and 6 concentration areas from which the student can choose to complete the degree. The AAS degree consists of the core courses, one area of concentration, plus 15 credit hours of general education courses.

Program Curriculum

Curriculum

 

Course No.

Course Title

Lecture

Lab

Total Credit Hours

Total Clock Hours

Pre-Requisite Courses

 

 

 

 

CPTR 1002

Computer Literacy & Applications

3

0

3

45

KYBD 1010

Introduction to Keyboarding

3

0

3

45

BUSE 1030

Business English

2

1

3

45

CORE COURSES for all Concentration Areas

 

 

 

 

ORNT 1000

Freshman Seminar

1

0

1

15

CSRV 1000

Customer Service

3

0

3

45

BUSM 1050

Business Math

2

1

3

45

ISYS 1440

Word Processing

1

2

3

45

BUSI 1030

Introduction to Business

3

0

3

45

BUSO 1100

Records and Information Management

3

0

3

45

 

CTS – CUSTOMER SERVICE SPECIALIST

 

 

16

240

BOTH 1300

Medical Office Terminology

3

0

3

45

BOTH 1120

General Body Structure

3

0

3

45

BOTH 1210

Adm. Procedures for Medical Offices

3

0

3

45

ACCT 1100

Principles of Accounting , Part 1

2

1

3

45

BUSE 1045

Business Communications

3

0

3

45

BOTH 2110

Medical Office Transcription

3

0

3

45

CTS – MEDICAL OFFICE SPECIALIST

 

 

34

510

BOTH 1240

ICD Coding

3

0

3

45

BOTH 1250

CPT/HCPSC Coding

3

0

3

45

 BOTH 1230 Insurance Billing        3    0            3          45

JOBS 2450

Job Seeking Skills

2

0

2

30

TD – BUSINESS OFFICE TECHNOLOGY (MEDICAL OFFICE CONCENTRATION)

 

 

45

675

GENERAL EDUCATION COURSES

 

 

 

 

ENGL 1010

English Composition I

3

0

3

45

 

Math Elective

3

0

3

45

 

Behavioral/Social Science Elective

3

0

3

45

 

Natural Science Elective

3

0

3

45

 

Humanities Elective

3

0

3

45

AAS – BUSINESS OFFICE ADMINISTRATION – Medical Concentration

 

 

60

900

EXIT POINTS

CTC - CUSTOMER SERVICE REPRESENTATIVE

 

 

 

 

CPTR 1002 or

(BUSI 1030)

Computer Literacy & Applications (IBC-IC3

Certification) or (Introduction to Business)

3

0

3

45

CSRV 1000

Customer Service (National Retail Foundation

Certification)

3

0

3

45

 

 

 

6

90

CTS – MEDICAL RECORDS/BILLING SPECIALIST

 

 

 

 

BOTH 1300

Medical Office Terminology

3

0

3

45

BOTH 1120

General Body Structure

3

0

3

45

BOTH 1230

Insurance Billing

3

0

3

45

BOTH 1240

ICD Coding

3

0

3

45

BOTH 1250

CPT/HCPSC Coding

3

0

3

45

CPTR 1320

Spreadsheets

1

2

3

45

BOTH 1210

Adm. Procedures for Medical Offices

3

0

3

45

BOTH 2110

Medical Office Transcription

3

0

3

45

BUSO 1100

Records and Information Management

3

0

3

45

 

 

 

27

405

rev. Feb 2023.jb