60 Credits
Normandale’s hospitality management program prepares students to lead businesses in the hospitality, travel and tourism industry. The program concentrates on developing the interpersonal communication, conceptual-creative, leadership, technical and administrative skills needed to lead hospitality and tourism business towards current profitability and sustainability in the future.
Graduates in hospitality management go on to positions such as hotel general manager, conventions manager, event manager, rooms division director, housekeeping/maintenance director, hotel sales and marketing director, banquet/catering manager, restaurant/bar manager, casino operations, tourism manager, etc. Upon completion of a degree, students may go on to obtain a bachelor's degree in hospitality management or related programs.
Complementing the traditional degree program, the Hospitality Department offers five Certificate Programs designed for working adults. Students may also elect to complete one or more certificate concentrations and select courses to fulfill this requirement.
Normandale’s Hospitality Management Program is nationally accredited by the Accreditation Council for Business Schools and Programs (ACBSP).
Core Courses – 32 Credits
| HSMA 1103 | Introduction to Hospitality and Tourism Management | 4 cr |
| HSMA 1162 | Hotel/Lodging Management and Operations | 4 cr |
| HSMA 2144 | Food/Beverage Management and Cost Control | 4 cr |
| HSMA 2150 | Revenue Management in Hospitality and Tourism | 4 cr |
| HSMA 2172 | Hospitality Sales and Marketing Management | 4 cr |
| HSMA 2173 | Convention and Meeting Planning Management | 4 cr |
| HSMA 2096 | Hospitality Management Internship | 2-4 cr |
Complete one of the following two courses:
Additional Required Courses – 28 Credits
Complete one of the following two courses:
Required
Complete at least 3 credits from MnTC Goal 6 (3 Credits)
Complete at least 8 credits from MnTC Goal areas 3, 4, 7, 8 or 10* (8 Credits)
*Highly recommended that students complete a MnTC Goal 3 science course with lab if planning to transfer to a bachelor’s degree program.
Complete one of the following seven courses:
| BUSN 1130 | Introduction to International Business | 3 cr |
| BUSN 1201/CIM 1201 | Information Technology Concepts and Business Software 1 | 3 cr |
| BUSN 1210 | Exceptional Customer Service | 3 cr |
| BUSN 2100 | Human Relations and Effective Teams | 3 cr |
| BUSN 2155 | Legal Environment of Business | 3 cr |
| BUSN 2200 | Human Resource Management | 3 cr |
| HSMA 2125 | Business Practices in the Global Market | 3 cr |
BUSN 1201: Highly recommended for students planning to transfer to a bachelor’s degree program.
If needed, complete additional courses to reach 60 college-level credits total.
The department recommends that students complete courses which, when combined with the required courses above, lead to the achievement of a marketable hospitality certificate.