HCM-503 Quality Improvement Strategies in Healthcare
This course will focus on the methods used by managers to assess the quality of hospital or provider healthcare and evaluate the tying of reimbursement to healthcare outcomes. Topics will include the history of healthcare outcomes analysis; the framework for outcome studies; and how the consumer and the payers define and demand quality. By the end of the course, students will have developed a thorough appreciation of the current methods used by policymakers, researchers, payers, and healthcare providers to evaluate outcomes as well as those used by consumers to choose where they get medical care. Specific issues facing the healthcare manger and the need to synthesize complex and often disparate outcomes will be addressed as well.