HSR 2050 COMMUNICATING WITH PATIENTS & PROFESSIONALS
The complexity of health care and the health care system impose barriers in the patient communication process which can negatively impact healthcare outcomes. Through oral and written forms for a professional using basic medical terminology. Students will also learn to translate professional health care communications into oral and written forms that can be understood by the patient. In addition, this course provides students with basic knowledge of conflict resolution strategies, as well as knowledge of and practive with new programs and tools which foster communication within the health care team and between practitioners and patients.