Course Number and Title:
MGT 212 Principles of Management
Campus Location
- Georgetown
- Dover
- Wilmington
Prerequisites
Prerequisite: (BUS 101 or ENT 101 or HRI 101), and (Test score or ENG 102 or higher or concurrent)
Course Credits and Hours
3 credit(s)
3 lecture hours/week
0 lab hours/week
Course Description
In today’s business world, managers must think and act strategically. This course introduces management theories, roles, skills, and functions (planning, organizing, leading, and controlling). Students will learn how successful managers make organizations thrive by creating competitive advantages, monitoring internal and external factors, shaping a strong ethical culture, and developing a diverse workforce capable of delivering value to the customer.
Core Course Performance Objectives (CCPOs)
- Describe management functions, roles, skills, and theories. (CCC 1, 2, 3, 4, 5; PCG ACT 4, 5; BAT 1, 2, 6; ENT 1, 3, 7; GBT 1, 2, 3, 6; HMT 1, 6, 7; MAN 1, 2, 3, 4, 5; MKT 1, 2)
- Explain how managers use planning to address a dynamic business environment. (CCC 1, 2, 3, 4, 5; PCG ACT 4, 5; BAT 1, 2, 6; ENT 1, 3, 7; GBT 1, 2, 3, 6; HMT 6, 7; MAN 1, 2, 3, 4, 5; MKT 1, 2)
- Explain organizational structure, culture, ethics, and the manager’s role in organizing resources. (CCC 1, 2, 3, 4, 5; PCG ACT 4, 5; BAT 1, 2; ENT 1, 7; GBT 1, 2, 3, 6; HMT 1, 6, 7; MAN 1, 2, 3, 4; MKT 1, 2)
- Describe how managers provide leadership within an organization to ensure goals and objectives are accomplished.(CCC 1, 2, 3, 4, 5; PCG ACT 4, 5; BAT 1, 2, 6; ENT 1, 7; GBT 1, 2, 3, 6; HMT 1, 6, 7; MAN 1, 2, 3, 4, 5; MKT 1, 2)
- Explain how managers use control processes and types to improve organizational effectiveness. (CCC 1, 2, 3, 4, 5; PCG ACT 4, 5; BAT 1, 2, 6; ENT 1, 7; GBT 1, 6; HMT 1, 6, 7; MAN 1, 2, 3, 4; MKT 1, 2)
See Core Curriculum Competencies and Program Graduate Competencies at the end of the syllabus. CCPOs are linked to every competency they develop.
Measurable Performance Objectives (MPOs)
Upon completion of this course, the student will:
- Describe management functions, roles, skills, and theories.
- Explain the functions of managers.
- Describe managerial roles, levels, and responsibilities.
- Explain the skills exceptional managers must possess.
- Describe various theories of management from classical to contemporary.
- Explain how managers use planning to address a dynamic business environment.
- Describe the planning process and types of plans.
- Explain how a company uses strategic planning to develop a competitive advantage.
- Explain organizational structure, culture, ethics, and the manager’s role in organizing resources.
- Describe organizational structure and types of organizational design.
- Explain the importance of diversity and culture in the success of an organization.
- Describe the ways a manager can promote ethical behavior in an organization.
- Discuss the functions of strategic human resource management in developing a workforce capable of delivering value to the customer.
- Describe how managers provide leadership within an organization to ensure goals and objectives are accomplished.
- Explain various leadership styles, traits, and skills.
- Discuss the types of teams and how to build effective, diverse teams.
- Describe communication process, channels, and barriers.
- Identify strategies for motivating employees.
- Explain how managers use control processes and types to improve organizational effectiveness.
- Explain the control process and types of control.
- Describe the strategies and systems used to manage control.
Evaluation Criteria/Policies
The grade will be determined using the Delaware Tech grading system:
| 90-100 |
= |
A |
| 80-89 |
= |
B |
| 70-79 |
= |
C |
| 0-69 |
= |
F |
Students should refer to the
Catalog/Student Handbook for information on the Academic Standing Policy, the Academic Integrity Policy, Student Rights and Responsibilities, and other policies relevant to their academic progress.
Program Graduate Competencies (PGCs are the competencies every graduate will develop specific to his or her major)
Accounting (ACT):
- Prepare and analyze financial statements in accordance with Generally Accepted Accounting Principles.
- Analyze data to process information for decision-making under a product and job costing system.
- Apply tax laws to the preparation of tax returns and to tax plans.
- Integrate professional, ethical and legal standards into business practice.
- Employ the various theories of management and marketing in a business.
Business Administration Transfer (BAT):
- Integrate professional, ethical, and legal standards into business practice.
- Employ the various theories of management and marketing in a business.
- Analyze data to process information for decision-making under a product and job costing system.
- Evaluate the actions taken to acquire and retain customers.
- Measure and track financial performance of an organization.
- Analyze and apply the strategic management process to organizations.
Entrepreneurship (ENT):
- Demonstrate entrepreneurial leadership characteristics.
- Conduct market analysis and opportunity assessment.
- Perform risk assessment and select risk management strategies.
- Articulate a business vision and plan that demonstrates value to the marketplace and the investor.
- Plan capital formation to fund business start-up and operation.
- Utilize effective marketing, advertising, and customer strategies.
- Integrate personal, professional, ethical, and legal standards into business decision-making.
- Transform innovation into a product or service with sustainable commercial potential.
General Business (GBT):
- Integrate professional, ethical, and legal standards into business practice.
- Employ the various theories of management and marketing in a business.
- Apply the principles of human resource management to organizations.
- Evaluate the actions taken to acquire and retain customers.
- Measure and track financial performance of an organization.
- Analyze and apply the strategic management process to organizations.
Hospitality Management (HMT):
- Utilize management roles and interpersonal skills to lead/manage first level employees in a hospitality setting.
- Prepare food and beverage menus for a variety of hospitality requirements considering price, quality, and selection.
- Utilize knowledge of facilities management to aid in decision making.
- Perform cost calculations and apply to decision making situations pertaining to factors of production.
- Evaluate levels of food safety and sanitation to maintain a safe and sanitary work environment.
- Integrate professional, ethical and legal standards into business practice.
- Employ the various theories of management and marketing in a business.
Management (MAN):
- Integrate professional, ethical, and legal standards into business practice.
- Employ the various theories of management and marketing in a business.
- Utilize management functions, roles, and interpersonal skills to lead/manage first-level employees regardless of organizational size.
- Apply the principles of human resource management to organizations.
- Analyze and apply the strategic management process to organizations.
Marketing (MKT):
- Integrate professional, ethical, and legal standards into business practice.
- Employ the various theories of management and marketing in a business.
- Develop integrated sales presentations.
- Utilize graphic design elements to develop professional hard-copy and electronic marketing/advertising materials.
- Apply e-Marketing techniques to create a competitive presence.
- Analyze the marketing strategic planning process of an organization.
- Evaluate the actions taken to acquire and retain customers.
Core Curriculum Competencies (CCCs are the competencies every graduate will develop)
- Apply clear and effective communication skills.
- Use critical thinking to solve problems.
- Collaborate to achieve a common goal.
- Demonstrate professional and ethical conduct.
- Use information literacy for effective vocational and/or academic research.
- Apply quantitative reasoning and/or scientific inquiry to solve practical problems.
Students in Need of Accommodations Due to a Disability
We value all individuals and provide an inclusive environment that fosters equity and student success. The College is committed to providing reasonable accommodations for students with disabilities. Students are encouraged to schedule an appointment with the campus Disabilities Support Counselor to request an accommodation needed due to a disability. The College's policy on accommodations for persons with disabilities can be found in the College's Guide to Requesting Academic Accommodations and/or Auxiliary Aids Students may also access the Guide and contact information for Disabilities Support Counselors through the Student Resources web page under Disabilities Support Services, or visit the campus Advising Center.