Student Grievance Policy and Procedure

The University has a grievance policy and procedure for a student who may have a complaint with any aspect of the University. Details are to be found in the online student handbook, The Compass, under Section 8, Student Code of Conduct. Any complaint, whether formal or informal, should be filed with the Dean of Students in the Office of Student Life located in the Rozier Center. The Dean of Students will address the student’s complaint and will be responsible for contacting the appropriate administrators on campus to resolve the issue. A file on complaints will be kept in the Dean of Students’ office. If the complaint includes the Dean of Students, the response will come from the Office of the Associate Vice President for Student Life.

For more information about these policies and others, as well as procedures on how to deal with harassment and discrimination, please refer to The Compass at www.cbu.edu/myCBU under Student Resources/Student Affairs.