Student Services
The Student Services Department consists of Academic and International Student Advisors. Student Services works with every student to orient them to the University and understand policy and procedures. Among other services, Academic Advisors assist our students to develop and accomplish academic goals, utilize and access student success resources, assisting with Faculty outreach, registration questions, and tutoring services.
Orientation
All incoming students must complete an online orientation. The online orientation provides an opportunity for students to meet with a designated Academic Advisor. It also orients students on policies and procedures and their rights and responsibilities as a student. During this orientation, students will learn how to navigate through the classroom platform and discuss various program requirements.
In addition, international students are required to attend the mandatory orientation at the campus. Students will check in with their International Student Advisor who will orient them on academic and classroom success and SEVP/SEVIS regulation requirements.
Student Photo Identification Cards
Student Photo Identification Cards (ID) serve as a way to verify a student's identity when attending on or off-campus activities. To obtain a student identification card, please complete the Student ID Request Form. Students will need to include Full Legal Name, mailing address and a passport style photo. Students may be required to pay a fee to obtain a photo ID as well as a replacement fee. Please refer to the Tuition and Fee section of this catalog.
Academic Tutoring
The University provides tutoring services for Math, English and other areas of need with the purpose of helping students maintain proficiency or improve in a specific subject. Students are encouraged to seek help if needed to enhance their academic performance. Please contact student services to obtain additional information regarding tutoring resources.
Textbooks and Course Materials
Course syllabi contain information about textbooks and supplemental materials for the individual courses. A textbook list can be found here.
Health Care Services
The University does not provide professional counseling services for students. Students may contact the Student Services Department which maintains information on general wellness, drug and alcohol abuse, nutrition, and volunteer opportunities.
Smoking
United States University is committed to protecting the health of its students and employees. Smoking, including the use of e-cigarettes, is prohibited in all public areas of the University campus where nonsmokers cannot avoid exposure to smoke including all indoor facilities, exterior dining facilities, and within 20 feet of entrances to all University facilities.
Housing
The university does not assume responsibility for student housing. It does not have dormitory facilities under its control, nor offer student housing assistance.
There are independent housing options available in the vicinity of the campus. Apartment complexes are within a five (5) mile radius and monthly rent ranges from $1,700 to $3,000 per month
Verbal, Written, and E-mail Communication
The University’s policy is to maintain respectful, professional, and polite conduct in all its communications and by all of its members. This includes all forms of verbal and/or written communication in meetings, courses, and via email. When people are upset or angry, they often engage in irate, sarcastic, threatening and/or unpleasant verbal and written communications (including emails and texts) in an attempt to vent their frustration. These types of verbal and written communications are not acceptable in a professional environment.
USU assigned email accounts are critical and are the primary form of communication within the University. Students, faculty, and staff must use the USU e-mail system for electronic communication.
Any member of the University who initiates and engages in an irate, sarcastic, impolite or rude communication (verbal, written, or email formats) with another member of the University will be subject, but not limited to: non-admission, disciplinary action up to and including dismissal from the University, performance improvement plan, or other action by the University.
Faculty Response Time
The institution's best practice for online learning recommends that faculty respond to student communications within 24 hours, and provide feedback on student submissions within 96 hours from the assignment due date.
Diversity
As forged by its mission and vision and The University’s unique and distinctive character to serve the underserved community in the nation, USU ensures an uncompromising commitment to offering access to affordable higher education to all individuals who meet the criteria for admission regardless of age, gender, culture, ethnicity, socio-economic class and disability. At all times, USU shall strive to ensure equitable representation of all diverse groups in its student body. USU’s diverse administration, faculty and staff shall be equally dedicated to the success of all students. The diversity of USU’s administration and faculty shall help enrich curricula, while a diverse staff shall serve students with sensitivity to special needs.