Grade Appeal Final Course Grade Procedure
1. First Level: The student must first reach out to the faculty member who assigned the Final Course Grade. The student will contact course faculty by email. Course faculty will respond within 10 days, with the outcome. In the absence of compelling reasons, such as clerical error, prejudice, or unreliability, the grade assigned by the instructor of record is to be considered final.
Possible Resolution of Grade Appeal procedure -The student receives an adequate explanation that there are no grounds for the grade to be changed and the student decides to not pursue the grade appeal procedure.
2. Second Level: If the student believes he/she has not received a satisfactory response or no response within 10 days, the student will contact the Chairperson of the department, in writing, outlining the reason for the final course grade appeal. All communications must be dated and include the level of the grade appeal.
The Chairperson will respond within 10 days with the outcome. In the absence of compelling reasons, such as clerical error, prejudice, or unreliability, the grade assigned by the faculty of record is to be considered final.
3. Third level: If the student believes he/she has not received a satisfactory response or no response within 10 days, the student will petition the Grade Appeal Committee for review of the final grade.
If at the third level a student remains dissatisfied, the student must submit supportive information. This must include an explanation or argument as to why the second level decision was not fair. Simple dissatisfaction of the prior two responses cannot be the only reason for the continued request of a grade appeal.
The College will convene a Grade Appeal Committee that will be comprised of two faculty, at least one of the faculty being from the division from which the appeal arises, two students, at least one from the division from which the appeal arises, and one administrator. Faculty or students in the same course as the grade being appealed may not participate. The outcome of the Grade Appeal Committee’s review is final.
If a grade change is awarded, the faculty of record must submit a grade change form to the Registrar’s office within 48 business hours of the decision. If the faculty of record is unavailable, the Chairperson will notify the Registrar’s office with 3 business days.