COM 320 Internal Communications
This course introduces skills and strategies necessary to effectively communicate across varying cultures internal to an organization. Topics address organizational structures, individual and group behaviors, change and leadership processes, decision making, and cultural diversity. Students analyze case studies and develop an organizational communication plan to demonstrate an understanding of internal communications, including adapting to organizational changes, functioning effectively on teams, building strong relationships, and resolving conflicts. Upon completion of this course, students recognize the dynamics of internal communications and are prepared to assess, make recommendations for, and/or develop an internal communications plan to support organizational goals.