BUS 320 Technology and Operations Management
Technology and Operations Management is focused on transforming inputs (e.g., materials, equipment, technology, and human resources) into outputs (e.g., goods, services, decisions and information) in an efficient and effective manner. This course helps students understand the key decision points, systems and processes, tools, and methods that facilitate the above transformation. Primary topics include developing operations strategy, manufacturing and service flows, supply chain processes, and technology management. The cohesive body of knowledge presented in this class constructs the foundation for students to effectively plan, organize, and control the value-creating activities of the firm. Materials related to the technology component of this course provide an introduction to emerging technologies and relevant methods, such as Big Data Analytics, AI, and the Internet of Things. These enable firms to analyze and improve their processes and to pinpoint problems or opportunities.