CUST 1550 Certified Service Specialist
This course prepares students for the service industry. Emphasis is placed on the principles of exceptional customer service, work ethic, personal effectiveness, managing diffcult customers, developing computer and writing skills used in the service industry. Students who have credit in
CUST 1551,
CUST 1552,
CUST 1553, and
CUST 1554 may not receive duplicate credit for this course. Students earning credit in
CUST 1550 may not earn credit in QSCS 1550. (10 lect.)