DSIM 570 Operations Management
The course will focus on the activities necessaryto produce and deliver goods and services intoday's business entities. The concepts that helpmanagers deal with these activities (such asoperations strategy and process choice, totalquality management, statistical quality control,project management, supply chain management,capacity management, and customer service) areexamined and applied. Operations withintraditional manufacturing firms, as well asservice organizations,are covered.