Help Desk Specialist Technical Certificate

HD41

The Help Desk Specialist program teaches how to maintain and troubleshoot computer hardware and software and be a support person to handle calls from customers.

Curriculum

Occupational Courses (25 Credits)

Required Courses: (21 Credits)

COMP 1000	Intro to Computer Literacy	3
CIST 1001	Computer Concepts	4
CIST 1122	Hardware Install&Maintenance	4
CIST 1130	Operating Systems Concepts	3
CIST 2130	Desktop Support Concepts	3
CIST 1401	Computer Networking Fundament	4
CIST 2129	Comprehensive Database Tech	4