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Outcomes
As a result of successful completion of this course, the student will be able to:
- Understand the profession of Pharmacy. Describe the ASHP Practice Advancement Initiative and its PPMI and their impacts on the pharmacy profession and technicians. Identify the mission of pharmacy and various permitted pharmacy sites.
- Identify the CLTCC mission and philosophy of the pharmacy technician program.
- Explain the origins of modern pharmacy practice including the respective roles of the pharmacist and the pharmacy technician. Identify pharmacy literature, references, and type of information provided by each.
- Explain the role of state boards of pharmacy and the differences between state and federal laws as they apply to pharmacy and how and why the strictest rule is always applied.
- Discuss the different roles of government regulatory agencies and professional organizations-such as the FDA, DEA, and USP.
- Identify the respective roles of the pharmacist and the pharmacy technician.
- Process prescriptions and/or medication orders, and appropriately maintain a patient profile/information system as directed by the pharmacist.
- Demonstrate the ability to communicate effectively with other health care professionals such as physicians, nurses, and pharmacists, as well as patients.
- Demonstrate professional attitude and performance including proper telephone etiquette and protocol, required identification and professional attire.
- Demonstrate a thorough knowledge of general pharmaceutical and medical terminology, the apothecary symbols, medical abbreviations, and the common symbols.
- Be familiar with pharmacy laws and regulations, especially as they pertain to pharmacy technician responsibilities.
- Be knowledgeable of the Drug Enforcement Administration (DEA) and state requirements for controlled substances.
- Be able to identify controlled substances labels.
- Understand the rationale for controlled substances.
- Understand the need for proper inventory and accountability, and the proper storage of controlled substances.
- Understand the classification of drugs into legend and over-the-counter (OTC) drugs.
- Understand the role of the State Board of Pharmacy and the regulations that pertain to pharmacy technicians.
- Define the scope of the field of pharmacology and its varied scientific areas of study.
- Discuss the concepts of pharmaceutical and therapeutic equivalency and how they relate to the dispensing of generic and alternative drugs.
- Differentiate between the terms route of administration, dosage form, and drug delivery system.
- Explain the properties of oral, transmucosal, topical, inhalation and parenteral routes of administration and their dosage forms.
- Describe the process and importance of drug utilization review, discuss the various types of prescriptions and the process to fill them.
- Describe how pharmacy data management system interfaces online with an external health information network and database and with internal software for varied pharmacy and business functions.
- Identify parts of a stock drug label and know the importance of comparing the NDC (National Drug Code) numbers in medication selecting and filling.
- Understand the importance of insurance to address rising prescription drug costs.
- Describe the Affordable Care Act’s expansion of Medicaid and state healthcare exchanges to help provide coverage for those who are uninsured or underinsured.
- Understand the role of technician’s in identifying and resolving errors in online adjudication. Learn the technician’s role in explaining insurance coverage to patients.
- Learn how to identify the steps to resolve problems with audits and charge backs.
- Understand the purpose of USP Chapter 795 for nonsterile preparation.
- Understand nonsterile compounding hand hygiene and garbing requirements.
- Understand the final compounding in beyond-use dating, labeling, and doing clean up and equipment maintenance.
- Understand the purpose of USP Chapter 797 for sterile compounding. Define hazardous drug and categories of risks of exposure and the different levels of primary engineering controls for compounding them according to the new USP Chapter 800.
- Explain general principles in sterile and hazardous compounding with vials, ampules and automated sterile compounding equipment.
- Identify common modes of contamination and the preventative measures.
- Explain the role of the CDC guidelines and the Infection Control Committee.
- Explain the layout of the cleanroom.
- Describe the functions of a hospital and its organizational framework.
- Discuss the benefits of CPOE, AMDS, BPOC and eMARs.
- Identify training and certifications required for a technician to work in the hospital.
- Define FDA safety strategies to prevent adverse effects in high risk drugs, including MedGuide and REMS programs.
- Identify the important role of HIPPA.
- Describe the format and content of the PTCE and ExCPT certification exams.
- Make a plan for a successful job search using the network and social media.
- Prepare for a job interview and be able to write an effective resume and cover letter.
Additional Materials/Resources
Provided by Instructor
Grading Criteria
A 90-100
B 80-89
C 70-79
D 60-69
F 59 and below
Grading Scale
| 100-90 |
A |
| 89-80 |
B |
| 79-70 |
C |
| 69-60 |
D |
| 59-below |
F |
Assessments
Unit Exams 80%
Written Assignments, Quizzes, journal articles 10%
Final Examination 10%
Total: 100%
ATTENDANCE
Students must be officially enrolled in any course that they attend. It is expected that students will attend scheduled classes regularly and on time. If an absence occurs, it is the responsibility of the student to make up all missed work, if approved by the instructor. Students who stop attending a course and do not officially withdraw will receive grades of “0” for all work missed and will result in a punitive final grade. This policy shall be superseded by any more stringent attendance policy required by a regulatory or licensing body having jurisdiction over program requirements. Attendance will be tracked and maintained for various reporting purposes.
CLASS WITHDRAWAL POLICY
The deadline for dropping a class is published each semester on the CLTCC website in the academic calendar. A student who officially withdraws from a class prior to the designated date will receive a grade of “W” in that class. Any student who receives financial aid and withdraws from any or all classes is subject to repaying a portion of the funding received.
ACADEMIC HONESTY
The faculty of Central Louisiana Technical College supports the concept of academic honesty. The teaching faculty encourages academic honesty in all classes and we require academic honesty from all students. All students are expected to maintain honesty and integrity when completing all academic assignments and examinations. Plagiarism, cheating, and other forms of academic dishonesty will not be tolerated. Any student found guilty of such dishonorable acts in academic work will receive a “0” for the work presented. The instructor may also refer the student to the appropriate administrator for further disciplinary actions, which could result in an “F” in the course, dismissal from the course, or dismissal from the college.
STUDENT CODE OF CONDUCT
Students will be suspended for actions detrimental to the welfare of other students, instructors, staff, and the campus. These actions include, but are not limited to: Firearms and/or weapons, alcoholic beverages, and illegal drugs will not be permitted on campus. Profanity and fighting are strictly prohibited. Smoking or use of any other tobacco products is prohibited. Students must not eat or drink beverages in classrooms or labs. Vandalism will not be permitted on campus. Dishonesty will not be tolerated under any circumstances. Students who cheat, or aid in the act thereof, may be dismissed from campus. Students must display a respectable attitude and behavior toward instructor and other students. The college has a Zero Tolerance Policy, meaning the campuses should be completely free of threats and assaults to ensure the highest standard of safety for all faculty, staff, students, and visitors on each campus. The college will take all reasonably available steps to protect all such persons from violence. Violators of the Zero Tolerance Policy will be suspended.
Title IX
Central Louisiana Technical Community College faculty and staff are committed to helping create a safe and open learning environment for all students. If you (or someone you know) have experienced any form of sexual misconduct, including sexual assault, dating or domestic violence, or stalking, know that help and support are available. The College strongly encourages all community members to act, seek support, and report incidents of sexual misconduct to the Title IX Office. Be advised that we must disclose information about misconduct as per Title IX of the Education Amendments of 1972.
If you wish to speak to a confidential employee who does not have this reporting responsibility, you can contact the Title IX Coordinator for Students at 318-487-5443 ext. 1129. If it is an ADA issue, you can contact CLTCC's ADA Coordinator for Students at 318-487-5443 ext. For more information about reporting options and resources at CLTCC and the community, visit our Title IX page. Please complete the following Incident Report by clicking here to report the incident. Under "Nature of this Report," choose Title IX or Disability Service Request regarding a Reasonable Accommodations issue.
Diversity and Inclusion
Each of you brings a unique perspective to this course and, as such, the Central Louisiana Technical Community College faculty endeavors to create a learning environment that supports a diversity of thought and experiences. Diversity can refer to the many ways that we identify ourselves, including but not limited to age, disability, race and place of origin, religious beliefs, and sexuality and gender identity. We encourage, celebrate, and support each of these diverse identities, as well as those not mentioned. We strive to provide an environment where everyone feels welcomed, valued, and respected. However, incidents of bias or discrimination do occur, whether intentional or unintentional. These acts contribute to an unwelcome environment. Therefore, the college encourages anyone who experiences or observes unfair or hostile treatment to speak out. To report any incidents, please speak to your instructor or contact a member of the CLTCC DEI Committee: https://cltcclibrary.cltcc.edu/dei/deicommittee. Please remember that we are all continuing to learn and grow, and the only way to do so is to treat each other with grace and respect.
DISCIPLINARY PROBATION
A student may be placed on disciplinary probation when campus rules and policies are disregarded. When a student is placed on disciplinary probation, the student is given a specified time to improve one's record. If the student’s record does not show improvement, the student may be suspended for a specific time, usually a semester or more.
STUDENTS WITH DISABILITIES
The Central Louisiana Technical College complies with Section 504 and the Americans with Disabilities Act. Students with disabilities who seek accommodations must make their requests known by contacting the Disabilities Coordinator at the beginning of each semester. If a disability is identified later in the semester, a non-retroactive accommodation plan will be developed.
Course Transferability
A student should contact the institution to which he or she intends to transfer to inquire about the potential transferability of the course and to determine whether the course will count in his or her major.
Instructor Credentials
All instructors for this course meet or exceed the criteria for academic and professional preparation as required in the SACS/COC standards for accreditation.
DIVERSITY STATEMENT
Each of you brings a unique perspective to this course. As such, the Central Louisiana Technical Community College faculty endeavors to create a learning environment that supports a diversity of thought and experiences. Diversity can refer to the many ways that we identify ourselves, including but not limited to age, disability, race, place of origin, religious beliefs, sexuality, and gender identity. We encourage, celebrate, and support each of these diverse identities and those not mentioned.
We strive to provide an environment where everyone feels welcomed, valued, and respected. However, incidents of bias or discrimination do occur, whether intentional or unintentional. These acts contribute to an unwelcome environment. Therefore, the college encourages anyone who experiences or observes unfair or hostile treatment to speak out. To report any incidents, please speak to your instructor or contact a member of the CLTCC DEI Committee: https://cltcclibrary.cltcc.edu/dei/deicommittee. Please remember that we are all continuing to learn and grow; the only way to do so is to treat each other with grace and respect.